Systems certification

The application for certification is made via the client portal on SBSC’s website. After you have registered and logged in, you can apply for certification of a company, individuals, products, and systems. More information regarding the certifications offered by SBSC can be found on our website.

When your application is received, you will be contacted by SBSC to supplement the documents which are necessary in order for us to be able to get the certification process underway.

For example, the supplemental documentation may relate to the company’s management system.

When we have determined that your company is ready to move forward in the certification process, we will contact you to schedule and plan an audit. The audit is divided into two parts and is carried out on two different occasions. The first part, Stage 1, involves a review by us of your management system according to the requirements of the standard. In the second part, Stage 2, we verify your compliance with your management system.

Verification of the self-declaration regarding the social responsibility of organisations is also divided into two parts. During the first stage, Stage 1, we review the conditions necessary for a successful verification of your self-declaration. During the second part, Stage 2, we review your self-declaration through interviews and spot checks of
your documentation.

The audit may identify one or more deficiencies which need to be corrected. These need to be addressed with an analysis of causes and corrective measures before the certificate can be issued.

You will receive more information from our auditor in conjunction with the audit. In addition, more information can be found in the report you will receive following completion of the audit.

Before an ordinary audit takes place, we can offer a so-called pre-audit. This is completely voluntary. A pre-audit is carried out to ensure that the conditions exist for certification. Contact us if you would like to discuss the need for a potential pre-audit. A pre-audit is carried out for a fee.

When SBSC determines that all requirements of the standard have been met, a decision will be taken regarding the issuance of a certificate, and you will be notified of the decision.

The certificate will then be available for download via SBSC’s client portal. If you have chosen to also receive a printed version of the certificate, it will be sent to you by mail.

Information regarding your certificate is also published on sbsc.se.

During the period of validity of the certificate, SBSC ensures that the company meets the requirements of the standard for certification as well as our General Terms and Conditions and Certification Provisions. Verifications are normally carried out through regular audits in which our auditors verify that the requirements have been met while they are on site.

When the period of validity is about to expire, a renewed certification process is carried out to extend the period of validity of the certificate for an additional period. Such renewal of certification is called re-certification. An application for re-certification is normally submitted automatically in the client portal. If you do not wish to extend
the certificate, you have the possibility to terminate the process of re-certification in the client portal.

Upgrading a certificate means that a new edition of the standard has been issued for certification. It is the issuer of the standard who determines whether to issue a new edition, not SBSC. To retain the certificate, you need to demonstrate that your system meets the requirements of the new edition of the standard.